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I have a client who has recently started IM’ing, and is hooked. He wants to findd an IM app that he can use in his office for interoffice communications, but he doesn’t like the ads that AIM includes.

I’d suggest Jabber to a larger company with an IT dep’t to set it up, but this isn’t that company. He’s willing to pay a reasonable price for it, and it needs to run on Windows.

AIM compatibility would be a plus, if not a requirement. It doesn’t have to be purely internal (meaning it can run on the AIM network if necessary), and ease of setup and use is key.

Suggestions?

Emmanual Décarie posts his QuickLinks - a list of various interesting links - every few days. Today I made it on the list, with a link to Corporate Product Support: The Weblog Generation. Thanks Emmanuel!

In their typical in-your-face way, Doc Searls and David Weinberger take some time to explain the internet to the business crowd.

Jon Udell: The Future Of Online Community.

Inspired to go looking after Dave linked to the perl.org RSS feeds of their job listings, I just found that jobmart.com has feeds of each of their job databases:

• Mac OS X: http://macosx.jobmart.com/Resumes/JobOpennings/RssFeed
• Linux: http://linux.jobmart.com/Resumes/JobOpennings/RssFeed
• Python, Plone, Zope: http://python.jobmart.com/Resumes/JobOpennings/RssFeed
• Wireless: http://wireless.jobmart.com/Resumes/JobOpennings/RssFeed

Very cool! I’ve subscribed to several.

I just finished sending an email to a product support manager for a prominent Mac OS X application developer on the topic of weblogs for product support and community management. He had never thought of starting a weblog for that purpose and had some questions about what he’d post and how useful it would be.

I’d like to have a bunch of links I can send him to weblogs that are being used to support products or application development in the OS X arena. If you are running a weblog as part of your product support/community management, would you drop me a line and tell me about it? If you’re a discussion group kind of person you can Posted in Community, Mac OS X News, Social Technology, Software Development, The Web | Comments Off